NEWS FROM HARRO HÖFLIGER  

Ser­vice with smart glasses

Harro Höfliger relies on high-tech glasses with video trans­mis­sion to expand their ser­vice port­folio. These smart glasses make it pos­sible to observe the wearer’s entire range of activ­i­ties from any ter­minal device in real time. An impor­tant area of appli­ca­tion is sup­port in trou­bleshooting, for example during machine down­times: The person at the machine wears smart […]

Harro Höfliger relies on high-tech glasses with video trans­mis­sion to expand their ser­vice port­folio. These smart glasses make it pos­sible to observe the wearer’s entire range of activ­i­ties from any ter­minal device in real time.

An impor­tant area of appli­ca­tion is sup­port in trou­bleshooting, for example during machine down­times: The person at the machine wears smart glasses, sharing the field of view with a con­nected ser­vice con­tact at Harro Höfliger. This con­tact can, for example, pro­vide infor­ma­tion on impor­tant inspec­tion points or project doc­u­ments into the field of view.

Ser­vice spe­cial­ists can, for example, project doc­u­ments into the field of view.

In addi­tion, smart glasses can also be used during the project plan­ning phase or for final accep­tance tests. In this case, a Harro Höfliger spe­cialist wears the glasses while the cus­tomer observes all activ­i­ties from a dis­tance. This enables fast and detailed real-time insights without long travel times.

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Photos: Tom Philippi, Janine Kyofsky